Ola Driver Threatens Man Because He Wanted to Go to a 'Muslim Colony' in Delhi, Gets Fired

Ola said that they have sacked the driver and taken the "necessary action".

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Asad Ashraf, who booked an Ola cab from B.K Dutt Colony in Delhi to get to Jamia got dropped midway. All because the cab driver refused to go to a place that, according to him, was a 'Muslim colony'.

Ashraf, a journalist based out of Delhi, narrated the experience of his nightmarish journey on Twitter. Ashraf said that the cab driver allegedly threatened and harassed him saying that Jamia Nagar "was not a place to go" as it was a “Muslim colony.”

When Ashraf protested, the cab driver, he said, also threatened to get his “people” to come to the location.

After Ashraf was dropped off mid-route, he raised at an immediate alarm call with Ola – which he states did not address his issue – and further, the follow-up calls he made went unanswered.

Ola also blocked his app until he rated the ride. In effect, Ashraf was stranded on the road without being able to book another cab.

When he posted the screenshot of his complaint to Ola customer care on Twitter, Ola responded saying that the call had already been resolved. Ashraf alleged that it hadn’t – and Ola stated that they would forward his complaint to their safety team.

@Olacabs your driver would have killed me for being a Muslim today. Where are your ethics ? @DelhiPolice . Screenshot of my complaint is here. pic.twitter.com/tXSGFvHcZA

— Asad Ashraf (@AshrafAsad) June 17, 2018

Ola has since responded, by saying that they have sacked the driver and taken the necessary action.

Specific to the shocking Incident that happened last night, we have off-roaded the driver. Ola, like India, believes in secularity & will never allow any sort of discrimination amongst its customers & driver partners. We stand by our customer & deeply apologise for the incident.